Returns & Exchanges
At Vessi, we want to ensure your feet stay dry and comfortable; if you're not 100% satisfied, you can return or exchange your unworn shoes within 90 days of purchase.
1
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
2
Choose Your Option
Select whether you would like to exchange for a different size or color, or receive a full refund to your original payment method.
3
Print and Pack
Download your prepaid shipping label and securely pack your unworn items in their original packaging.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy as we process your return at our warehouse.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing